Contact support
Email: info@thelucidsway.com
Phone: +91 9866633477
Support hours:
Monday–Saturday, 10:00 AM–6:00 PM IST
Office location
Door No. 101, Sri Kanakamahalakshmi Enclave, Yendada, beside Volley Pickleball Court, Visakhapatnam – 530045Include these details
- Your registered name and email address
- The event name and order reference
- The payment identifier for payment or refund issues
- A clear description of the problem
Never share a full card number, CVV, OTP, UPI PIN or account password.
Quick help
Ticket not visible: confirm you are signed in with the email used for payment. Captured payments may take a short time to be confirmed.
QR already used: ask assigned entry staff to verify the ticket status. A QR is intentionally accepted only once.
Refund request: review the Refund & Cancellation Policy, then email support from the registered account.