How delivery works
After payment is successfully verified, each purchased pass appears in the customer’s Lucidsway account with its event details and private QR code. This digital ticket is the item delivered after payment.
Delivery timing
Tickets are normally available immediately after the payment provider confirms capture. Provider delays can occasionally postpone confirmation. An email copy may also be sent to the registered email address when email delivery is available.
No physical shipping
Lucidsway does not ship a physical ticket or product for event registrations, so shipping charges, courier tracking and physical delivery timelines do not apply.
Delivery problem
If payment was debited but a ticket does not appear, email info@thelucidsway.com with your order reference and payment identifier. Do not send card credentials, CVV, OTP or UPI PIN.